We have the right to walk girlfriend through remedies to some of the most common issues once troubleshooting reception.

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Problem: The TV is no receiving any signals.

Possible causes:

Once you have actually properly set up the antenna, adjusted the intake on your TV to "ANTENNA", and also run a channel scan, you must be receiving at the very least some the your local channels. If this is no the case, the reason could be one of the following:

There is not a clear heat of sight to the broadcast towers.

If hills, trees, buildings, or various other geographic functions are in between the transfer towers and the antenna, the signals can not have the ability to reach your antenna. Elevating the antenna, either by placing it in a greater location or utilizing a taller mast, will increase the signal reception. The score is to accomplish the many unobstructed line of sight to the broadcast towers as possible.


The signal could be lost in the coaxial cable distribution.

It is essential to check regularly because that corrosion, loose cable fittings, or if a cable has actually been compromised. If you space using a splitter, this could also weaken signal strength. Shot disconnecting the splitter and running the cable straight into the TV/converter box and run a channel scan. If agree improves, a circulation amplifier is likely to it is in the solution.

The coaxial cable indigenous the antenna come the tuner can be as well long.

When cable lengths reach over 100 feet, as much as 1/3 of the signal have the right to be lost. If you require a lengthy cable or space using a splitter, you may need a preamplifier.

You are an ext than 70 mile from the transfer towers or beyond the selection of the antenna.

The curvature of the earth boundaries most antennas to around 70 mile of range. Walk to www.antennapoint.com and also enter your attend to or zip code to ensure you space within the variety of the transfer towers in your area. If you are over 70 mile from the broadcast tower(s), reception is possible if the ideal equipment is used and the right problems are present.

Faulty Digital Tuner

It doesn’t happen often, yet it is feasible for the tuner to it is in faulty ~ above a brand-new TV, ideal out the the box. The ATSC tuner is separate from the HDMI or various other inputs, for this reason the tuner would certainly not influence any other part of the television. As a second step in troubleshooting, try installing the antenna and cable to a secondary TV.

Problem: I’m receiving every channel other than for one.

Possible causes:

The terminal is broadcasting on a various frequency.

While the bulk of TV stations transmit top top the UHF frequency, there are some that use VHF. Although some UHF antennas deserve to pick up VHF signals, that is necessary to usage an antenna optimized to obtain both UHF and also VHF frequencies.

The transmitter for particular channels might be located at a lower elevation ~ above the transfer tower, or also behind other broadcast towers.

Lower key or obstruction by various other towers can cause line-of-sight problems. UHF signals room dependent ~ above line-of-sight for continual reception. Adjust the place or elevation of the antenna to see if the problem persists.

Problem: The picture isn’t clear or I check out snow (fuzz).

Possible causes:

The TV can not have actually a integrated ATSC digital tuner.

Digital signals carry out NOT have actually snow! If you room seeing snow or fuzz on her TV, you are watching one analog broadcast. Typically, people with this difficulty don’t have an ATSC tuner developed into their TV. If you have actually a TV the was purchased before 2007, this may apply to you. Top the TV’s user hand-operated or call the manufacturer directly to uncover out if the TV has actually a integrated ATSC digital tuner. If that does not have one, an exterior receiver or converter box can be purchased, so that you can use her existing TV to receive HDTV broadcasts.

The auto regimen or channel scan procedure was no performed correctly.

If the TV does have actually an internal ATSC tuner, make certain the television"s intake or resource is set to "BROADCAST", “TV” or "AIR", no "CABLE". When you have actually verified this, enter your TV"s setup food selection to scan because that channels. Each television is different and different brands have actually varying procedures. If you room not receiving High meaning programming, consult the TV’s hands-on or call the manufacturer to make certain these steps are followed correctly.

Problem: ns live within 2 miles of the broadcast tower, yet the signal is break up.

Possible cause:

Your TV might be receiving interfering signals.

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A larger/stronger antenna will certainly not necessarily settle this problem. Think about moving the antenna, making sure it is not placed near steel objects or other antennas. If this is not successful, your signal might be too strong and might require the use of one attenuator.Call ours helpline or chat through us below using the live-chat attribute on ours website because that an evaluation of your area and also installation. Us may have the ability to offer simple solutions.